The Forgotten

I have a new client and coverage was approved last week. Not only was her coverage approved but there are no exclusions for her pre-existing condition.

Actually, she has two pre-ex conditions.

One is not so bad but can recur.

The other has not been an issue but could develop into a situation that would require surgery. The condition will get her declined by at least one carrier, possibly more.

At the least, every other carrier that might accept her will exclude both conditions.

Today she called to tell me she is looking at other plans and wants to compare with her new plan. Apparently she forgot the benefits we discussed a few weeks ago when I accepted her application.

She must have also forgotten where she put the outline of benefits I used and went over in great detail.

With all this forgetfulness, I am beginning to think there may be other medical problems as well.

Of course those would be excluded by other carriers.

How soon she forgets . . .

This entry was posted on March 9, 2006 at 10:43 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.

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